Privacy Policy

This Privacy Policy explains what personal data we collect from users, why we collect it, and how we use it. By using our website or services, you agree to this Privacy Policy.

We collect account information only when you actively use our platform. Here's what we collect and how we protect it:

• • Account information: We only collect basic account details when you sign up and use our platform.
• • Image encryption: All images you upload and create are fully encrypted using advanced security protocols.
• • Platform exclusivity: We commit to never using your images anywhere outside the Mad Journey platform.
• • Full user control: You have complete rights to add, edit, or delete any images you upload to our platform.
• • Communication data: Correspondence through Mad Journey, email, web chat, or other communication methods when you contact us.
• • Technical data: Website usage data, device information, and browser details to improve your experience on our platform.

The personal information we collect may be used for:

• • Processing transactions;
• • Providing customer support and managing your account;
• • Fulfilling legal obligations;
• • Ensuring account security and performing verification checks;
• • Sending promotional materials, where you have given explicit consent;
• • Preventing fraud, money laundering, or other unlawful activities;
• • Improving our services and understanding user needs.

We may send you marketing materials only if you have given us explicit consent. You can opt out at any time by contacting our customer support team or by following the "unsubscribe" link in our emails.

We will not collect your personal information without your knowledge or consent. However, we may receive personal information from third-party vendors or service providers lawfully, including for technical support and payment processing.

We take steps to ensure all third-party agreements comply with GDPR and that your data remains protected.

To use Mad Journey, you must be at least 18 years old. Mad Journey does not knowingly collect personal data from children under this age.

By using Mad Journey, you agree that we may use cookies to store information on your computer or device to enhance your experience.

Cookies are small text files used to personalize your visit and improve our website functionality. Some cookies are essential for Mad Journey to operate properly.

We also use Google Analytics to understand how users interact with the site. These cookies may track time spent on site, pages visited, and usage patterns.

You can delete or block cookies through your browser's privacy settings.

We may share your data with:

• • Our group companies, service providers, or partners who help deliver our services.
• • Legal authorities or regulatory bodies when required by law or for legal defense.
• • Potential buyers in the event of a sale or merger of our business.
• • Any other party with your explicit consent.

Data transfers outside the European Economic Area (EEA) may occur. In such cases, we ensure data is protected using Standard Contractual Clauses or relevant safeguards, including Privacy Shield-certified partners where applicable.

You may close your account at any time. After closure, we will retain your personal data as required by law or for as long as necessary for legal, operational, or regulatory reasons.

Once the data is no longer required, it will be deleted, anonymized, or blocked in accordance with applicable law.

You have the following rights:

• • To access, update, or delete your personal data;
• • To object to or restrict processing of your data;
• • To request data portability;
• • To opt out of marketing communications;
• • To withdraw consent at any time (without affecting prior lawful processing);
• • To lodge a complaint with a data protection authority.

You may exercise these rights through your account settings or by contacting us directly.

We are committed to protecting your data and use appropriate technical and organizational measures to do so.

Security measures include encryption of data in transit and at rest, and regular security assessments to ensure the integrity of our systems.

If you wish to:

• • Confirm the accuracy of your data;
• • Inquire about our use of your personal information;
• • Opt out of marketing communications;
• • Update or correct your personal details;

Please contact our customer support team. You are responsible for ensuring your information is accurate and up to date.